EDUCATION/TRAINING:

Master of Business Administration, August 1998
American University, Washington, DC
Concentration: Management of Global Information Technology

Bachelor of Science, June 1993
Central State University, Wilberforce, OH
Concentration: Mathematics

• Networking Essentials, Windows NT Server and Workstation, June 1999
• Managing Extraordinary Customer Relations, January 1995
• Covey Seven Habits of Highly Effective People, Improving Work Processes July 1994

Diploma, June 1988
Shaw High School, East Cleveland, OH

RELEVANT EXPERIENCE AND PERFORMANCE:

Program Analyst US Department of Commerce - U.S. & Foreign Commercial Service Oct. 1999 – March 2001 (DC)

In support of the overall USFCS mission to increase the number of American businesses exporting products and services, my responsibilities on the E-Commerce Task Force included project management for web site project - usatrade.gov, coordination and implementation of  domestic and international web strategies and content, development of web management processes, oversight of contractor work, and presenting e-services to majority and minority audiences as part of diversity initiatives team

Program Analyst US Department of State Sept. 1998 – Sept. 1999 (DC, Ghana)

Designed Intranet embassy communications; provided systems administration support, computer installations, and help desk duties at Ghanaian embassy; worked as staff assistant for Chief Information Officer on legislative and agency actions; and computer support liaison duties as an account co-representative for Western Hemisphere posts

Intranet Webmaster MedImmune, Inc. June – Sept. 1998 (MD)

Worked as an intern with application development team on Intranet deployment and database integration; redesigned Intranet site; and trained end-users on applications

Internet Programmer U.S. Department of Interior Feb. - June 1998 (DC)

Maintained the Minerals Management Services Office of Communications web site; evaluated and recommended technologies; and implemented development strategies

Consultant INTELSAT Sept. - Dec.1997 (DC)

Actively engaged on 5-member team tasked to investigate and develop a report on global best practices in Intranet management; Company named by CIO Magazine as one of the 1998 best corporate Intranets

Program Analyst U.S. Department of Energy May – Aug. 1997 (DC)

Coordinated managerial and technical Internet activities for the Office of the Chief Information Officer; interpreted federal policies; and implemented Home Page best practices for Web Management team

Sales/Technical Aide MettersMEDIA Industries Dec. 1996 - Jan. 1997 (VA)

Conducted market survey of prospective clients for Internet services; and resolved customer concerns ranging from account setup and installations to Web navigation

Program Analyst U.S. Department of Energy June 1994 – Aug. 1996 (DC, CO, TN, IL)

Selected for the Technical Leadership Development Program, project-oriented rotational assignments; developed performance-based contract measures for national research laboratories; streamlined membership process for the Energy Technology Data Exchange; and supported the agency’s home page 

Examples of  consulting, web design and/or webmastering work include: Consortium of African American Organizations; Links to Heritage; National Black MBA Association Washington, DC Chapter; Nigerian Reunion Committees; National Cybercrime Training Partnership; Proposal Solutions, LLC; WomenConnect.com and Y2K Imprest Financial Group, LLC. Those without hyperlinks have since gone offline, or hired in-house web talent.

REFERENCES:

• Dargeelyn Loftin, Loftin Management Consulting, Inc., P.O. Box 379, Greenbelt, MD 20768-0379, (301) 552-9170, Dargeelyn@loftinmgmt.com
• Harold L. Moore, Moore & Associates, 1331 H Street, NW, 11^th Floor, Washington, DC 20005, (202) 842-0709, HMoore9803@aol.com